Privacy Policy

This Privacy Policy outlines how Something Halal Inc. ("we," "our," or "us") collects, uses, and protects your personal information when you access or use our website, mobile applications, and related services (collectively referred to as the "Service"). We are committed to complying with privacy laws and regulations applicable in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws.

By using the Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. The enforcement of this Privacy Policy is governed by Canadian courts.

1. Information We Collect

1.1 Personal Information

• Customers: We may collect information such as your name, email address, phone number, delivery address, and payment information (processed through Stripe Payments).
• Restaurant Owners (Partners): We collect business information, contact details, menu information, banking details (for payouts via Stripe Payments), and any other relevant data you provide during account setup.
• Delivery Drivers: Information collected includes your name, contact information, banking details (for payouts via Stripe Payments), and location data for delivery tracking.

1.2 Usage Data

We automatically collect information about your interactions with our Service, such as your IP address, device details, browser type, operating system, and activity logs.

1.3 Location Information

• Customers: Location data is collected (with your consent) for services such as finding nearby restaurants and real-time order tracking (via Google Maps API).
• Delivery Drivers: Continuous location data collection enables us to optimize delivery routes and provide customers with real-time tracking.

2. How We Use Your Information

2.1 Providing and Improving the Service

We use your personal information to:

• Process orders and payments, including refunds and payouts through Stripe.
• Facilitate real-time location services and notifications (via Firebase and SMS gateways).
• Improve Service functionality and user experience.

2.2 Communication

• Customers: We may send updates on orders, promotions, or surveys.
• Restaurant Owners and Delivery Drivers: Communications may include account updates, service notifications, and support information.

2.3 Legal Compliance

Your data may be used to comply with applicable laws, enforce our terms of service, or protect our rights in response to legal requests.

3. Sharing Your Information

3.1 Third-Party Services

We share data with third parties essential to our Service operations, including:

• Google Services (reCaptcha, Google Maps API, Google Analytics, and Google Auth 2.0) for security, location tracking, and login functionalities. View Google's Privacy Policy and Terms of Service.
• Firebase for app notifications. View Firebase Privacy & Security and Terms of Service.
• Apple REST API for Apple login integration. View Apple's Privacy Policy and Terms of Service.
• Stripe Payments for secure payment processing and payouts to drivers and restaurants. View Stripe's Privacy Policy and Terms of Service.
• SMS gateways (to be determined) for text notifications.
• Third-party driver support partners, as we do not directly hire drivers.

3.2 Business Transfers

In the event of a merger, acquisition, or sale, your personal data may be transferred as part of the transaction.

3.3 Legal Requirements

We may disclose your data to comply with legal obligations or respond to legal requests such as subpoenas or court orders.

4. Data Retention

We retain your personal information only for as long as necessary to provide the Service or as required by law. For instance, payment records may be retained for compliance with financial regulations.

5. Your Rights and Choices

5.1 Access and Correction

You can access and correct your information through your account settings or by contacting us directly.

5.2 Opt-Out

• Promotional Emails: You can opt out by following the unsubscribe instructions in our communications or contacting us.
• Location Services: You may disable location tracking via your device settings, though this may limit Service functionality.

6. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect information from children.

7. Privacy Rights in Quebec

Users in Quebec have additional rights under the Quebec Charter of Human Rights and Freedoms and the Quebec Civil Code. We ensure compliance with Quebec-specific privacy obligations.

8. Security

We employ industry-standard measures to protect your information, including encryption, secure servers, and access controls. However, no system is completely secure, and we encourage you to take precautions with your personal data.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changes in laws or our practices. Updates will be posted with the effective date, and continued use of the Service constitutes acceptance of the revised policy.

10. Contact Us

For inquiries regarding our privacy policy, please contact us through our Contact Form.

By using the Something Halal Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.